Privacy Policy
Privacy Policy
This privacy policy sets out how Reeley uses and protects any information that you provide when using this website.
Reeley is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Reeley may update this policy from time to time by amending this page. You should check this page periodically to ensure that you are happy with any changes.
What We Collect
We may collect the following information:
- Name
- Contact information, including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer orders
For the exhaustive list of cookies we collect, please see the List of Cookies We Collect section below.
How We Use the Information We Gather
We require this information to understand your needs and provide you with a better service, including for the following purposes:
- Internal record keeping
- Improving our products and services
- Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual by tailoring operations to your needs, likes, and dislikes through gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse webpage traffic data and improve our website in order to tailor it to customer needs. This information is used only for statistical analysis purposes and is then removed from the system.
Overall, cookies help us provide a better website experience by enabling us to monitor which pages you find useful and which you do not.
A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that this may prevent you from taking full advantage of the website.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the option that allows you to indicate that you do not want the information to be used for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at:
sales@reeley.co.uk
We will not sell, distribute, or lease your personal information to third parties unless:
- We have your permission, or
- We are required by law to do so
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you have indicated that you wish this to happen.
You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee may be payable.
If you would like a copy of the information held about you, please write to us or email:
If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
List of Cookies We Collect
| Cookie Name | Description |
|---|---|
| CART | Association with your shopping cart |
| CATEGORY_INFO | Stores category information to display pages more quickly |
| COMPARE | Items in your Compare Products list |
| CURRENCY | Your preferred currency |
| CUSTOMER | Encrypted version of your customer ID |
| CUSTOMER_AUTH | Indicates whether you are currently logged in |
| CUSTOMER_INFO | Encrypted version of the customer group you belong to |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | Indicates whether caching is disabled |
| FRONTEND | Your session ID on the server |
| GUEST-VIEW | Allows guests to edit their orders |
| LAST_CATEGORY | The last category you visited |
| LAST_PRODUCT | The most recent product you viewed |
| NEWMESSAGE | Indicates whether a new message has been received |
| NO_CACHE | Indicates whether cache usage is allowed |
| PERSISTENT_SHOPPING_CART | Link to information about your cart and viewing history |
| POLL | ID of polls you have recently voted in |
| POLLN | Information on polls you have voted on |
| RECENTLYCOMPARED | Items you have recently compared |
| STF | Information on products emailed to friends |
| STORE | Store view or language selected |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed cookies |
| VIEWED_PRODUCT_IDS | Products you have recently viewed |
| WISHLIST | Encrypted list of products in your Wishlist |
| WISHLIST_CNT | Number of items in your Wishlist |
